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Terms & Conditions

Last updated: 18 June 2026
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These Terms govern your use of veylobox.com and any purchase of a Veylo box. By placing an order you agree to these Terms.

What you are buying

A Veylo box is a surprise product purchase. Each box contains a real, new physical product worth at least the price paid. You select a tier and budget; the specific item is selected from that tier's pool according to the odds published on the product page. You are not purchasing a chance to win — a product is guaranteed in every box.

Orders and pricing

Prices are shown in euros and include applicable taxes unless stated otherwise. We may refuse or cancel an order if an item is unavailable or if we suspect fraud, in which case any payment taken is refunded.

Payment

Payments are processed by our third-party payment provider. We do not store full card details on our servers.

Eligibility

You must be at least 18 years old, or the age of majority in your country, to place an order.

Liability

Nothing in these Terms limits your statutory rights as a consumer. To the extent permitted by law, our liability for any order is limited to the amount you paid for it.

Contact

Questions about these Terms? Email hello@veylobox.com.

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